How do I get a free collection?

We will collect from your premises free of charge — All you need to do is have at least 10 qualifying items for us to collect, and the collection will be free of charge from your premises.

It can be any combination of laptops, PCs or servers (including Apple macs & laptops), you just need 10 or more of these items, and to be in mainland UK.

What equipment do you collect?

We recycle all types of electronics, including laptops, servers, mobile phones & tablets, monitors & screens, printers & copiers, network infrastructure equipment and specialist/sector-specific equipment.

WHAT WE COLLECT

FAQs about our service

What areas do you cover?

We cover the whole of the UK.

What are your operating hours?

Our hours of operation are 9am to 5pm, Monday to Friday. We are closed on Bank Holidays and at weekends.

What industries do you serve?

We support businesses and organisations across a wide range of industries, including healthcare, finance, government, retail, education, and professional services.

What is your recycling rate?

We operate a zero-landfill commitment, prioritising reuse, refurbishment, and responsible recycling wherever possible. Equipment that cannot be reused or refurbished is processed through appropriate recycling channels to maximise recovery and minimise environmental impact.

Do you charge extra for certificates?

No. Our data-erasure certificates are provided at no additional cost with every collection. These certificates confirm that the relevant storage media has been securely sanitised.

Are your ITAD services compliant with GDPR?

Yes. Our ITAD processes are designed to support compliance with applicable data protection requirements, including the UK GDPR. We maintain a clear audit trail for data-bearing assets and provide data-erasure certificates to help you demonstrate that your equipment has been securely processed.

What types of equipment do you accept?

We securely manage a wide range of IT and electronic equipment, including desktops, laptops, servers, mobile phones, tablets, printers, monitors, networking equipment, storage devices, and more.

What is the difference between ITAD and general recycling?

General recycling focuses primarily on the disposal and recovery of materials. ITAD (IT Asset Disposition) is a comprehensive process that includes secure data erasure, asset tracking, value recovery, reuse, refurbishment, and responsible recycling.

Our process provides chain-of-custody records and documentation, helping organisations maintain control and accountability throughout the lifecycle of their IT assets.

What data-wiping methods and standards do you use?

We use NIST SP 800-88 Rev. 1 and follow British HMG IS5 alongside current UK Government/NCSC guidance for the secure sanitisation and disposal of data-bearing devices.